Mindset + Skillset + Toolkit = Success
Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity
A friend recommended I should read this. This was a slow read, there was a lot of information to absorb.
The main message of this book is that clear and candid communication allows for better resolutions!
Overall it was really good. It comes with two awesome tools the Get Stuff Done Wheel and the Radical Candor matrix.
A good rule of thumb for any relationship is to leave three things unsaid every each day (p16)
Be Clear, NOT MEAN. Don't be Judgemental (p23)
Get it right, rather than be right (p80)
Get Stuff Done Wheel (p81)
"When the fact's change, I change my mind." - John Maynard Keynes (p108)
Telling other people how to feel will backfire (p127)
Have a go to question. "Is there anything I could do or stop doing that would make easier to work with me?" (p132)
Situation Behavior Impact -
1. The situation you saw
2. The behavior (what the person did, either good or bad)
3. the impact you observed
"I've been waiting for that parking spot for five minutes, you just zipped in front of me and took it. Now I am going to be late"
Stating your intention to be helpful can lower defenses (p139)
Being in a remote office is hard (p144) Daily check in calls.
Say "That's wrong", not "You are wrong." (p147)
Be More specific, "You're too aggressive" is to abstract. Provide examples (p159)
Whale and monkey prizes (p166)
Eighteen Month Plan (p181)
Praise in public, say Thank You. (p196)
List from (p204)
The Getting started at the end!!!